Support Services

Contact Information

Microsoft Remote Web Workplace Instructions

Check Your Current Public IP Address

Online Service Request Form

Hardware and software support is provided for products at no cost for the first 30 days following the date of purchase.  Customers on maintenance contracts or on regularly scheduled service visits also receive phone support at no additional charge.

All other customers will be charged a flat rate for phone support. This charge will be waived if an on site service call is necessary.  Please use the link above for contact information.  Please use extension 2 for support or to schedule service.

Hardware maintenance agreements and onsite support are available.   Please inquire for more information.
Software support also provided to existing software maintenance customers or by fee.

Many problems resolutions can be found at manufacturer websites.

Domain Registration and Management 
From this link you can register a new domain or manage an existing domain.

Virus Information
 

"With bitMASTERS you put technology and experience on your side.
Without bitMASTERS... you're on your own."


 

bitMASTERS Corporation
(480) 924-8085
(800) 924-8085