Service Request Form
     
Company or End-User Name  
Requestor's Name  
Requestor's Phone Number  
Requestor's E-Mail Address  
     
PO or Manager's Approval Required?   Yes No     PO or Manager's Name
Send copy of request  to Manager?     Manager's e-mail
     
Computer needing service   (user name or computer serial number)
Description of Service Needed  
     
Severity Level   Address this service issue at next scheduled service appointment
Not Urgent. Wait until there are other issues before scheduling
Please Schedule Service - Non urgent, first available time
Telephone Support needed to determine service need
Immediate Service Required - Not on Service Contract
Immediate Service Required - On Service Contract
     
   
     

Service requests will be handled by priority--Customers under service agreements/contracts first.
All other requests will be prioritized by severity level and order of receipt.